Helping to grow businesses in the Human Resources industry

Tag: HR SaaS (Page 1 of 4)

Growing A Gamified Employee Learning Platform – with Kalina Trajanoska from Coach Microlearning

In the most recent episode of A Better HR Business show, Ben spoke with Kalina Trajanoska, Co-Founder & CEO at Coach Microlearning, a gamified employee learning platform based in Macedonia.


Kalina and her team recognized the challenges faced by companies when it comes to training employees effectively and engagingly. Unlike traditional methods that rely on lengthy presentations or documentation, Coach Microlearning takes a different approach. The platform leverages the power of microlearning, presenting information through content-based learning games.

The beauty of Coach Microlearning lies in its simplicity and personalization. Employees utilize a mobile app that prompts them with questions based on their specific learning needs. They earn points for correct answers and receive immediate feedback on incorrect responses. This gamified approach not only increases engagement but also allows employees to learn at their own pace.

The platform goes a step further by leveraging advanced technology to detect knowledge gaps and deliver targeted learning materials to fill those gaps. It’s a personalized learning experience without the need for L&D professionals to manually create learning paths.

The impact of Coach Microlearning extends beyond mere knowledge acquisition. The platform is designed to enhance employee performance and contribute to key business outcomes. Whether it’s boosting sales, reducing workplace accidents, or improving overall productivity, Coach Microlearning aligns training with organizational goals.

In a wide-ranging discussion, Kalina and I talked about:

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Growing A Candidate Certification Management Platform with Vicknesh Ramachandran from Labourly™

I was delighted to be joined on the A Better HR Business show by Vicknesh Ramachandran, CEO and Co-Founder at Labourly™, an HR software platform that streamlines candidate certification management and speeds up the placement of candidates by automating the recruitment workflows.

Vicknesh Ramachandran

Vicknesh believes that service and relationship building are the most important criteria for success.

In the realm of IT, Vicknesh holds the experience and expertise to handle various needs, ranging from website portal design and hosting to groundbreaking app development. With nearly 20 years of proven technical and management proficiency, he is a cutting-edge information technology solutions and network specialist. Vicknesh has earned the trust of numerous clients, including the Windsor Allergy and Asthma Education Centre, the Town of Kingsville, Odette School of Business (University of Windsor), Centre for Business Advancement and Research (CBAR, University of Windsor), and Connecting Windsor Essex.

Labourly™ is a recruitment management tool built specifically for Human Resource Departments and Staffing Agencies in the trades and skilled labor markets.

To address the problem of endless amounts of paperwork and phone calls checking certifications, all before even shortlisting a candidate, Labourly™ provides an innovative tool that automates the paperwork process by effectively tracking the certifications and licenses of each candidate.

Additionally, it utilizes a sophisticated algorithm that matches eligible candidates to relevant job openings.

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Growing An Organizational Network Analysis Software & Consulting Company – with Jaakko Kaikuluoma from Teamspective

I was delighted to be joined on the A Better HR Business show by Jaakko Kaikuluoma, Co-Founder & CEO of Teamspective, a SaaS solution helping people, teams, and companies improve their performance through better feedback.

Jaakko Kaikuluoma

Jaakko’s professional background is in strategic management and international software business. He studied industrial engineering and management at Aalto University, Finland.

After a decade in software sales, marketing, and managerial positions in startups, Jaakko decided to combine his expertise with his passion for “the human mind and how it works in social settings” and started his own company, Teamspective.

Teamspective helps companies collect people’s insights continuously with modern methods that are non-disruptive to employees. With these real-time insights, companies react faster, support employees when they need it, monitor the impact of improvement initiatives, and overall establish a culture of growth mindset.

Pulse Surveys:
Automate your HR data collection. Measure engagement, well-being, and DEI right in Slack or MS Teams. Create a culture of listening and empower teams to improve with data-driven discussions.

Organizational Network Analysis:
Get an accurate map of how your people actually work together, and see how integrated your organization is. Identify key employees and understand their impact. Improve cross-functional collaboration, and help high-demand people delegate effectively. Analyse the True Teams, combine them to pulse data, and see where your company’s real pain points are.

Smart 360 Feedback:
Make feedback your superpower. Ensure everyone gets a continuous flow of quality feedback and recognition from managers, peers, and even customers. Make data-based decisions in performance management.

In a wide-ranging discussion, Jaakko and I talked about:

  • How Teamspective helps companies identify and solve issues related to teamwork, leadership, and coordination.
  • The Pulse Surveys are integrated with Slack and Teams.
  • How Teamspective automates feedback interactions and turns to network analysis to gather information.
  • Data can spot disengagement and withdrawal from interactions and lack of collaboration between departments.
  • Teamspective is using only publicly available metadata.
  • The company is growing its business by using sales, online marketing, and partnering with HR consultants.
  • And much more.

Thanks, Jaakko!

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Growing OnTheClock (Employee Time Clock System For Small Businesses)

I was delighted to be joined on the A Better HR Business show by Dean Mathews, the founder & CEO of OnTheClock, an employee time clock system for small businesses to track employees’​ hours worked and improve payroll processing.

Dean Mathews

Dean came up with the concept and designed & developed OnTheClock and he continues to help create new features for the app. OnTheClock started as a passion project when Dean noticed a common theme among the accountants – they were unable to find a web-based time clock that was accurate and simple.

Today, OnTheClock has a team of 21 individuals who serve 18,000 small businesses and their employees. While most of the customers are based in the U.S., the company has clients from all over the world. The team comprises dedicated professionals who handle product development, design/graphics, marketing, billing, leadership, and customer support. The company’s mission, which dates back to 2004, is to assist small businesses in tracking employee time with greater ease, accuracy, and efficiency.

Here is one of OnTheClock’s values: “Our employees and customers are valued above all, even above profit and growth. Employee growth and development lead to a more successful customer. Profit and growth are viewed as evidence that we created an amazing company that customers love.”

In a wide-ranging discussion, Dean and I talked about:

  • How OnTheClock turned from a passion project into a business with 21 employees and 18000 customers.
  • “On the Clock” helps small businesses track employee time for payroll and job/project costing.
  • The primary target is businesses with less than 100 employees, a large market segment often overlooked.
  • Simplicity is their primary focus and they aim to make their product easy to use.
  • The app has features that allow accountants to open free accounts and track their own time and employees.
  • And much more.
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Growing An Employee Mentoring Software & Consulting Company – with Judy Corner from Insala

I was delighted to be joined on the A Better HR Business show by Judy Corner, Director of Consulting at Insala, a leading global provider of talent development software and consulting solutions in employee mentoring, coaching, and alumni management.

Judy Corner

Judy is the Director of Consulting at Insala. She has over 30 years of experience providing customized human resources consulting services to medium to large organizations across a variety of industries.

In the area of mentoring, Judy has designed and delivered workshops, training, and a complete mentoring methodology. Judy’s mentoring process is the foundation of Insala’s mentoring solution we know today. Beyond mentoring, her thought leadership articles on talent development have been published in journals such as The Diversity Journal and Industrial and Commercial Training and she has spoken at many conferences throughout her career.

Insala is a pioneer and industry leader recognized by Global 1000 and Fortune 500 companies and associations internationally, for 20+ years as a leader in Career Management, Mentoring, Coaching, Career Transition, Alumni Software solutions, and People Analytics.

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Growing An HR Recruiting, Onboarding & Retention AI Platform (Springworks)

Kartik Mandaville

I was delighted to be joined on the A Better HR Business show by Kartik Mandaville, the founder and CEO of Springworks, an HR tech startup that is developing tools and products to help organizations engage and retain their employees, using blockchain and AI.

Kartik graduated from Carnegie Mellon University, Pittsburgh with a Masters from the Language Technologies Institute, School of Computer Science focusing on Big Data, Machine Learning, NLP, and Biotechnology. During this time there, he was part of the IBM Watson project and worked on genome analysis with machine learning.

Springworks is a Bangalore and Santa Monica-based HR technology startup that is building tools and products to simplify recruiting and help organizations engage and retain their employees.

The product stack from Springworks includes:

  • SpringRole — verified professional-profile platform backed by blockchain,
  • SpringVerify — B2B verification platform,
  • SpringRecruit — a forever-free applicant tracking system,
  • EngageWith — an employee recognition and rewards platform that enriches company culture, and
  • Trivia — a suite of real-time, fun, and interactive games platform for remote team-building.

Springworks prides itself on being an organization focused on employee well-being and workplace culture leading to the 100+ employee strength company being rated 4.9 on Glassdoor.

In a wide-ranging discussion, Kartik and I talked about:

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Andy Najjar from FutureSolve On How To Blend Strategy With Technology To Solve Major HR Challenges

I was delighted to be joined on the A Better HR Business show by Andy Najjar, Chief Operating Officer at FutureSolve, an HR Tech company that provides high-quality advisory services and people technology for HR and business leaders.

Andy Najjar

As the Chief Operating Officer at FutureSolve, Andy Najjar is responsible for leading FutureSolve’s global operations and direction. He joined the company with more than 15 years of experience in the talent and Human Resources space. He is a technologist that is focused on how technology is changing the future of work.

Prior to joining FutureSolve, Andy was instrumental in growing companies like HRsmart and TalentGuard from upstart talent management software companies to acquisitions by Deltek and Venture Capital funding. He also plays an advisory role with technology companies innovating in the HR Technology space and assisting in market fit and innovation direction.

FutureSolve was founded by former CHROs of companies like Comcast, Frito Lay, Suntrust Bank, Unisys, and more.

Providing a wide array of technology and strategic CHRO advisory services, FutureSolve helps organizations prepare and position for the Future of Work.

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How The EdLogics Gamified Platform Helps Employers Engage Employees For Better Healthcare Decisions & Behaviors

Supporting employee health & wellbeing can be more difficult than it sounds…

  • Utilization rates can be very low. The HR budget allocates a large proportion to health & wellness components such as an EAP or vitual health consultation services. However, staff often don’t the benefits enough to justify the large expense. On the other hand, if you get rid of the wellness programs, you’ll have staff running off to any one of the competitors’ vacancies down the virtual road.
  • It’s hard to get the message through. You’ve run general wellness promotions and communications campaigns. Such promotions are usually one-way communication feauturing online Town Hall meetings, promotional posters on the walls, talking points for team meetings, and similar. Unfortunately, it’s all one-way and the message rarely really sinks in, especially since covid ushered in a much more dispersed, hybrid workforce.
  • Employers try launching such as ‘walking challenges” and other activities but they tend to only skim the surface and don’t have much lasting effect.
  • Some people don’t stick to their treatment plans which affect workforce attendance, staffing plans, and claims rates. It’s hard to get through to some of these people to take more preventive action.

I recently discovered a very cool solution to these problems . . .

It was a pleasure to be joined on the A Better HR Business show by Tom Chamberlain, Founder & CEO of EdLogics, a gamified employee health literacy platform.

Tom Chamberlain

About Tom Chamberlain

Tom is the Founder and CEO of EdLogics, a digital health communications company dedicated to transforming the way people learn about health.

Tom has more than thirty years of experience designing innovative educational programs and population health initiatives for the healthcare industry.

Leveraging his experience building innovative healthcare organizations from startup to maturity, Tom brings a wealth of knowledge and insight to the development of highly effective consumer engagement solutions designed to change consumer behavior and improve healthcare outcomes. 

About EdLogics

EdLogics improves the lives of people by engaging and motivating them to learn about important health issues and become better healthcare decision-makers. Through interactive health games, multimedia educational programs, innovative gamification strategies, and rewards for educational achievement, The EdLogics Platform™ makes learning fun and engaging, improves health literacy, measures learning comprehension, and transforms the way consumers learn about health.

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Mark Gray On Innovating With A Flexible Workforce And Automation Expertise (Invisible Technologies)

I was delighted to be joined on the A Better HR Business show by Mark Gray, Head of Hiring at Invisible Technologies, an outsourcing and automation alternative that provides custom operations support to scaling SMBs.

Mark Gray

Mark Gray is the Head of Hiring at Invisible Technologies. He brings 13 years of experience within the talent acquisition field and has led the scaling of multiple start-ups across the globe. He is currently conducting research on the deployability of observed personality traits and their utility in predicting future job performance through the use of AI. His work has been mentioned in various articles and podcasts including (but not limited to) MIT Review, Scientific American, IDA’s Workflow Podcast.

Invisible Technologies is a business process automation platform that automates repetitive digital work by managing and outsourcing recurring tasks to human agents.

Invisible is introducing a new way to get work done. The company brings a digital assistant together with a real human workforce, enabling people to automate and outsource nearly any task. All of your work is coordinated on a digital assembly line where they design and automate the processes, check the work, and return the task completed.

In a wide-ranging discussion, Mark and I talked about:

  • The partnership and values on which Invisible Technologies was built
  • How to identify the hidden streams of talent, beyond the CV
  • How to increase the team’s productivity and autonomy at the same time
  • Using robotic process automation on codified processes or parts of processes to lower the client’s costs
  • How Invisible is going to affect the future of work
  • Invisible’s strategy for sales and growth
  • And much more!
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Marketing Questions To Ask If You Want More Customers Or Clients For Your HR-Related Business

Every week I receive at least one email from a podcast listener or newsletter reader where the person asks me this question:

Ben, how do we get more clients/customers for our HR business?

However, there’s a problem . . .

If you want better outcomes, you need to dive deeper and ask better questions.

In this solo episode of the A Better HR Business podcast I’m going to walk you through some of the typical questions I work through with our HR business marketing clients as we build out and scale up their marketing plans.

Such questions include:

  • How well is our business positioned?
  • What are our offers and how good are they?
  • What are we doing to convert website visitors into sales leads?
  • What are we doing to nurture our sales leads?
  • What unpaid marketing channels are we using and how are they performing?
  • What paid marketing channels are we using and how are they performing?
  • What are we doing to improve our conversion rates?
  • How do we scale up?
  • And more…

Have a listen now!

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Streamlining Your HR Business Operations Using The Software Platform – Anywhere

I was delighted to be joined on the A Better HR Business show by Supreet Tare, Co-founder of Anywhere, a project management app for busy teams.

Supreet Tare considers himself a developer at heart and a managing director by profession.

Supreet Tare

Supreet has worked with companies like Infosys Technologies Ltd in the past and has been trying to manage an IT business of his own since 2009. He completed his bachelor of Engineering in Electronics & Communications stream from Ghasidas University, Bilaspur CG in 2006.

Anywhere is a work operating system specially developed for small and medium emerging teams and startups who need to keep on top of multiple projects, be it Engineering, Product, Sales, Marketing or HR.

In a wide-ranging discussion, Supreet and I talked about:

  • What is Anywhere.
  • What led to the formation of Anywhere.
  • How customers in the HR consulting world and the HR tech world could use Anywhere to better manage their projects and recurring business work.
  • How Anywhere brings all team members together on one platform with real-time communication.
  • The planning tools, the automation and the templates Anywhere provides to its users.
  • And much more.
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Hans Donckers – CEO of JiGSO Listen

I was delighted to be joined on the A Better HR Business show by Hans Donckers, CEO of JiGSO Listen, a team learning platform that helps companies improve team performance by giving them real insights and instantly-tailored action plans.

Hans Donckers

Hans is co-founder of JiGSO, an AI-powered people analytics solution, and also co-founder of Beanmachine, a consultancy firm in the domains of Organizational Development and HR. Before becoming a consultant and entrepreneur he was a doctoral researcher in philosophy and ethics. He is based in Belgium but serves customers all over the globe.

JiGSO helps HR and business leaders make better decisions, based on data-driven insights and on the expertise of its multidisciplinary team of HR experts, mathematicians, business analysts, and data scientists.

In a wide-ranging discussion, Hans and I talked about:

  • The big HR issues that companies are trying to fix now.
  • Why organisations don’t focus on the team level as much as they focus on the individual employee level.
  • Team learning vs. individual learning.
  • How JiGSO Listen is using data science and empirical evidence to increase team performance.
  • Why companies should prioritise the improvement of team performance.
  • Jigso Listen’s cool free resources on topics such as Failure Reviews, Diversity & Inclusion, and more.
  • And much more.
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Chen Geffen Shalev – CommReady (Conversation Preparation Chatbot)

I was delighted to be joined on the A Better HR Business show by Chen Geffen Shalev, Founder of the CommReady app.

Chen Geffen Shalev

CommReady is an interactive and confidential conversation prep tool.

CommReady combines theories of negotiation and mediation with elements of the “Atlas of Emotions” methodology. CommReady app is an on-hand companion which helps remove the noise from a distressing situation.

Chen’s professional background is in biotechnology engineering, but a Negotiation and Dispute Resolution course from Harvard Law School gave her the idea to create CommReady and turned her into an entrepreneur.

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