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Helping to grow businesses in the Human Resources industry

Don Phin (HR Entrepreneur & Speaker) On How Our Lives Are Governed By The Stories We Tell Ourselves

I was delighted to be joined on the A Better HR Business show by Don Phin, HR entrepreneur, speaker, author, and mental fitness coach for executives.

Don Phin has been a California employment practices attorney since 1983. He litigated cases for 17 years, figured out how ridiculous it all was, and decided to help employees and companies avoid destructive dramas.

Don Phin

In 2002 Don built HR That Works which he sold to ThinkHR in 2014 (and ThinkHR became part of Mineral recently). After two years as a VP on the ThinkHR executive team, Don left as planned to begin his newest work on his most recent program, Great HR.

Don has written 6 books on the workplace, created dozens of training programs, and presented to hundreds of CEO, HR, and insurance groups. His goal is to help companies build powerful employment relationships that grow careers and the bottom line.

His book, ‘The 40/40 Solution: Mastering Emotional Energy in Leadership and Sales’ is the solution to ending painful and destructive dramas, whether in the boardroom, in coaching sessions, sales meetings, at home, or in conversations with yourself. Unlike most emotional intelligence books that focus on thinking your way through emotional problems, this book helps you learn how to feel your way through them. So that you can feel good about yourself afterward.

Don has created 10 courses for LinkedIn Learning (his programs there have had around 1 million views so far). He recently finished recording and producing the LinkedIn Learning program on Transferable Skills. LinkedIn has asked him to do a new program about Building a Skills-Based Organization.

In a wide-ranging discussion, Don and I talked about:

  • Transitioning from law attorney to the HR world.
  • Don has presented over 600 times -two-thirds of which have been to Vistage CEO groups – this has created a unique opportunity to understand the needs & wants of top leaders.
  • How to run an HR hotline with 3500 clients by yourself!
  • The decision to sell your business and move on.
  • Using white labeling to add extra value through your consulting service.
  • Don’s book, ‘The 40/40 Solution – Mastering Emotional Energy in Leadership and Sales’.
  • How the LinkedIn learning programs started.
  • And much more!

Thanks, Don!

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Growing A Conflict Management Consulting Firm – with Jeremy Pollack of Pollack Peacebuilding Systems (Organizational Peacebuilding, Training, and Coaching)

I was delighted to be joined on the A Better HR Business show by Jeremy Pollack, Ph.D., CEO of Pollack Peacebuilding Systems, and Founder of Peaceful Leaders Academy.

Jeremy Pollack

Jeremy is a social psychologist focusing on peace and conflict psychology. As a researcher, he studies cognitive, behavioral, and cultural patterns that tend to lead people into conflicts or into peace. He also studies how leaders play a role in creating systems of peace or conflict. He is further interested in the neuropsychological components of threat and fear and how acute stress responses (fight-flight) impact people’s capacities for optimal functioning, especially in social environments.

Pollack Peacebuilding Systems provides workplace conflict transformation services, including conflict analysis, peacebuilding interventions, coaching, training, and various other methodologies to help create more peaceful and productive organizational cultures.

What we do is mitigate those risks, increase efficiency, and decrease the stress. We do this by teaching leaders and employees how to communicate more effectively and rebuild mutual trust, through coaching, training, and conflict resolution services that we call peacemaking. In fact, we’ve helped dozens of companies, large and small, in all varieties of industries around the world, resolve conflicts and foster greater peace. Pollack Peacebuilding Systems is not your average conflict resolution consulting firm. We are a complete 360-degree peace generator empowering organizations toward positive change through transformative peace processes.

In a wide-ranging discussion, Jeremy and I talked about:

  • The most common and the most difficult workplace conflict situations that Pollack Peacebuilding typically deals with
  • The different approaches, techniques, and tools used for conflict resolution
  • What Pollack Peacebuilding is doing and whom does it help?
  • How to measure the business benefit?
  • Training and certifications for teams and companies
  • And much more!

Thanks, Jeremy!

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Growing A Coaching Organization – with Sophia Casey (International Coaching & Leadership Institute)

I was delighted to be joined on the A Better HR Business show by Sophia Casey, ICF Master Certified Coach, Co-founder & Chief Learning Officer at the International Coaching & Leadership Institute (ICLI), an ICF Level 2 accredited coach training school.

Sophia Casey

Sophia is proud of working as an international award-winning speaker, corporate trainer, bestselling author and executive coach. She was named one of the top transformational coaches in the country by USA Today. Sophia is the founder of Sophia Casey Enterprises – a leadership development, executive coaching, and consulting firm.

As an educator for more than 25 years in some of the toughest areas in the U.S., her passion for helping students use their socio-economic circumstances as strengths rather than as perceived weaknesses, was consistently rewarded by school district officials. Sophia currently works with universities, law enforcement organizations, and IT companies as a speaker, facilitator, trainer and executive coach. Sophia received her education at UCLA and Johns Hopkins.

Her book Fierce Vulnerability: a Colored Girl’s Truths, Trials, and Triumphs is an Amazon Best Selling New Release. She is also the author of the very popular journal, the Ease & Flow Journal and a member of Delta Sigma Theta Sorority.

In a wide-ranging discussion, Sophia and I talked about:

  • In a wide-ranging discussion, Sophia and I talked about:
  • What is the ICLI (International Coaching & Leadership Institute) and who is it for
  • The coaching program for HR people designed by the ICLI
  • Sophia’s advice on growing an HR business
  • Finding your place in a crowded HR market
  • Sophia’s plans to achieve her goal: “Coaching for everyone, everywhere”
  • And much more!

Thanks, Sophia!

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Growing A Virtual Recruiting Marketplace – with Dean Garamella of SourceOwls (Staffing and Recruiting Platform)

I was delighted to be joined on the A Better HR Business show by Dean Garamella, Co-Founder and Managing Partner of SourceOwls, a virtual recruiting Marketplace that brings experienced recruiters and hiring companies together to quickly and efficiently fill pressing human capital hiring needs.

Dean Garamella

Over the past two decades, Dean has mastered what it means to be the “right fit” and has successfully managed several thousand searches for companies of all sizes, from startups to Fortune 500.

Dean Garamella continues his passion for providing a valuable service to all the HireResources members, clients, by now overseeing the recruitment operations and overall Member satisfaction for all the HireResources business units.

Outside of his work, Dean Garamella enjoys spending time with his wife and sons: mountain biking, golfing and coaching baseball.

SourceOwls is a recruitment platform built for the busy recruiter:

  • Source and recruit qualified candidates
  • Conduct one qualifications assessment via phone or video call
  • Provided the candidate is qualified and interested supply them with the client and jobs details
  • Submit an up-to-date resume from the candidate in the SourceOwls platform
  • You will receive notifications each time the candidate status is changed

In a wide-ranging discussion, Dean and I talked about:

  • What is SourceOwls and who is it for
  • The advantages of using SourceOwls from an employer’s perspective
  • The benefits of using the SourceOwls platform versus using a traditional staffing firm
  • How SourceOwls manages to attract both employers and recruiters to grow the platform
  • Dean’s advice on how to find and attract new customers
  • And much more!

Thanks, Dean!

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15 Marketing Tips For HR-Related Businesses

In this solo episode of the A Better HR Business show, I share 15 marketing tips to help grow your HR-related business.

A Better HR Business - HR Marketing Podcast

These tips & observations come from client work and well over 150 podcast interviews with successful business leaders in the Human Resources industry.

Here’s what we’ll be covering in this episode of the A Better HR Business podcast:

  • ​A good offer is so important​
  • Understand the
  • ‘Jobs To Be Done ‘ Method
  • ​Hustle still matters
  • Improve services by removing pain points from your process
  • Don’t stress about ​shiny new objects
  • ​Everyone can market themselves in their own way
  • On LinkedIn: personal branding beats company branding
  • ​Commoditization & Tech advances continue
  • ​Don’t view single marketing tactics in isolation
  • Watch your metrics​
  • Don’t be afraid to get out there
  • There’s no silver bullet​ ​
  • Your marketing flywheel​ is so important
  • ​The ‘Results In Advance’ approach is so powerful
  • Don’t be afraid of repetitive messaging
  • ​Have a p​l​an & work the plan

Enjoy!

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Growing A Career Coaching Business – with Claudia Miller

I was delighted to be joined on the A Better HR Business show by Claudia Miller, Founder and CEO of Claudia T. Miller, LLC: Career Coaching.

Claudia T. Miller

Claudia is a sought-after career coach for women in tech and she’s helped her clients land fulfilling jobs at a senior level.

Claudia’s signature program, ’90-Day Job Offer’, has helped her clients advance their careers in 90 days or less, and secure, on average, a 56% increase in salary (to date her clients have received $30,000 – $120,000 on average in additional earned income per year).

Claudia also partners with companies and organizations in identifying rising stars within their organizations and providing strategic insights and support in developing a leadership and talent pipeline with a focus on women and women of color.

Claudi has worked with Top Fortune 500 Clients and has partnered with World Business Chicago in developing a Workforce Development strategy in coordination with the City of Chicago’s efforts in decreasing unemployment rates for persons of color.

In a wide-ranging discussion, Claudia and I talked about:

  • Claudia’s background and how she became a career coach
  • Why an employee should consider a career development
  • “90-Day Job Offer”, a step-by-step process on how to navigate the job search process
  • Claudia’s business growth advice
  • How “Roadmap to the Executive Suite” Podcast helps grow a business
  • And much more!

Thanks, Claudia!

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How UpTalent Consulting Helps Start-Ups And Rapidly-Growing Companies Create, Build, And Scale Total Talent Solutions

I was delighted to be joined on the A Better HR Business show by Louise Bijesse, President and Principal Consultant of UpTalent Consulting, a boutique HR consulting firm that provides people solutions for small to mid-sized companies globally.

Louise Bijesse

UpTalent Consulting delivers the tools and advice that help today’s start-up companies protect and grow their organizations.

Louise is responsible for planning and implementing HR policies and procedures through her client partnerships with CEOs, Founders, and Presidents. Much focus is on corporate talent development and succession, background checks, employee relations, benefits, and compensation. She currently works with start-up clients in the United States and Globally (currently UK and Nigeria).

Before establishing UpTalent Consulting in 2022, Louise worked in the roles of Vice President of Talent Acquisition and Corporate Human Resources for BrightSpring Health Services. Prior to joining BrightSpring in 2018, Louise was the Sr. Director of Talent Acquisition for Compass Group North America, joining the company back in 2005.

Louise earned a Master of Science from the University of North Carolina at Greensboro, Bryan School of Business, where she was recognized for her leadership in the community. She previously earned a Bachelor of Science in Business, Management, and Economics from the Empire State College, State University of New York.

In a wide-ranging discussion, Louise and I talked about:

  • How UpTalent Consulting provides HR solutions for both startups and rapidly growing companies.
  • HR problems or challenges employers deal with at the moment
  • UpTalent Consulting multipronged approach: creating an HR strategy for startup companies, HR review for rapidly growing companies, talent acquisition and retention support
  • And much more!

Thanks, Louise!

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How To Understand Your Personal History To Unlock Your Business Potential – With Mimi Boyer (Founder of Happy on Mondays)

I was delighted to be joined on the A Better HR Business show by Mimi Boyer from Happy on Mondays.

Mimi Boyer, M.Sc., Identity Strategist for Entrepreneurs & Performance Coach started Happy on Mondays, a movement to help people get their inner fire back.

Mimi Boyer

I use my proven systemic & sustainable approach to navigating life pivots to deliver results to my clients like selling their company and creating a new more aligned business while 4X their revenues, attracting the relationship of their dreams, creating their dream role within their company, starting their business, feeling in the best shape of their life, etc.

In a wide-ranging discussion, Mimi and I talked about:

  • Helping entrepreneurs align their identities with the version of them that achieves the results that they desire
  • Why is identity so important for an entrepreneur
  • Why is important to dissect your family tree
  • Bringing more awareness to our subconscious programming
  • Finding your blind spots in terms of your identity
  • Behavior level changes vs. identity level changes
  • And much more.
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Bryan Brenner (Managing Director of NFP Indiana) On Growth, Acquisition, And More

I was delighted to be joined on the A Better HR Business show by Bryan Brenner, Managing Director of NFP Indiana, a benefits and compensation advisory firm in Indiana with a quarter century of brand equity and client success stories.

Bryan Brenner

After 25 years as an entrepreneur, Bryan led his company, First Person Advisors, along with his executive team, into a strategic acquisition by their long-term partner, NFP.

First Person Advisors was acquired by NFP in 2021.

In a wide-ranging discussion, Bryan and I talked about:

  • How and why Bryan started his benefits business 25 years ago.
  • What the business does for clients.
  • Buying IP (Intellectual Property) to incorporate into their business offering.
  • How the business gets new clients.
  • How and why Bryan sold/led a strategic acquisition of the business in 2021.
  • Bryan’s advice to leaders of other consulting firms.
  • And much more!
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How Enavrio Helps Independent HR Tech Consultants & Corporate HR Teams

Brenda Laughlin

I was delighted to be joined on the A Better HR Business show by Brenda Laughlin and Brian Turk, Co-Founders of Enavrio, a global HR Transformation and Technology consulting network, independent HR Tech consultant collective, and solution marketplace —a space for all HR Technology Experts.

Enavrio was founded by Brenda Laughlin and Brian Turk—leaders with extensive histories working in HR, HR technology, and consulting services—based on a desire to consolidate, align, and leverage the best of what the HR tech industry has to offer.

After running their own separate boutique HR tech consulting practices, Brenda and Brian began discussing how they could better serve the industry.

Brian Turk

They decided that competing with other players in an existing area wasn’t what the industry needed most, and decided instead to support the existing players on all sides by creating frameworks and mechanisms for bringing them together, supercharging their execution, and optimizing how they collectively deliver for their customers: organizations and the people who work for them.

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Pam Costa – Director Of The Human Resource (HR consulting firm in Sydney)

I was delighted to be joined on the A Better HR Business show by Pam Costa, Founder& Director of The Human Resource, an HR consultancy firm for SMEs and Tech Startups based in Sydney, Australia.

Pam Costa

Pam is a strategic and innovative HR Leader who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement. She is passionate about implementing HR initiatives to help businesses reduce labor costs.

Using research and data-based solutions, Human Resources Consulting helps SMEs and Tech Startups identify the risks and provides HR solutions that are focused on improving their bottom line.

In a wide-ranging discussion, Pams and I talked about:

  • Pam’s background and experience in various business sectors.
  • The typical problems that SMEs and startups face when expanding.
  • How The Human Resource helps companies improve performance, profitability, growth, and employee engagement.
  • Pam’s advice for startups and small businesses when competing against the big players for talent.
  • The free resources provided by Pam on her website.
  • And much more.
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Andy Najjar from FutureSolve On How To Blend Strategy With Technology To Solve Major HR Challenges

I was delighted to be joined on the A Better HR Business show by Andy Najjar, Chief Operating Officer at FutureSolve, an HR Tech company that provides high-quality advisory services and people technology for HR and business leaders.

Andy Najjar

As the Chief Operating Officer at FutureSolve, Andy Najjar is responsible for leading FutureSolve’s global operations and direction. He joined the company with more than 15 years of experience in the talent and Human Resources space. He is a technologist that is focused on how technology is changing the future of work.

Prior to joining FutureSolve, Andy was instrumental in growing companies like HRsmart and TalentGuard from upstart talent management software companies to acquisitions by Deltek and Venture Capital funding. He also plays an advisory role with technology companies innovating in the HR Technology space and assisting in market fit and innovation direction.

FutureSolve was founded by former CHROs of companies like Comcast, Frito Lay, Suntrust Bank, Unisys, and more.

Providing a wide array of technology and strategic CHRO advisory services, FutureSolve helps organizations prepare and position for the Future of Work.

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How DanceBreak Boosts Workplace Wellbeing Through Guided-Movement Interventions

In the modern workplace, mental and physical conditions such as back pain and stress are increasingly an issue.

DanceBreak is an innovative service that helps with easily accessible dance movement sessions to stimulate physical and mental activity throughout the workday.

I was delighted to be joined on the A Better HR Business show by Jason Jacobs, Founder of DanceBreak, an innovative service that helps with easily accessible dance movement sessions to stimulate physical and mental activity throughout the workday.

Jason Jacobs
Jason Jacobs

Jason has more than 20 years of experience in the performing arts, contemporary dance, arts education, and innovative project management.

Jason has an international career in dance performance and a Masters’s Degree in Contemporary Dance Education and was Co-director of MuddyBoots with Ekaterine Giorgadze.

Jason also holds an Executive MBA from the Frankfurt School of Finance and Management.

DanceBreak is an innovative service that provides easily accessible dance movement sessions, in order to stimulate physical and mental activity throughout the workday.

The company offers movement interventions both as on-demand, pre-recorded video sessions as well as live via Zoom with a real instructor, with a focus on increasing energy, motivation, and releasing stress and tension.

In a wide-ranging discussion, Jason and I talked about:

  • The formation of DanceBreak via an MBA program.
  • DanceBreak’s positioning in the market.
  • How to build the DanceBreak offer that gets the clients to take action.
  • From getting a foot in the door to being on a buyer’s list.
  • Partnering with other groups; teaming up through networks.
  • And much more.
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How The EdLogics Gamified Platform Helps Employers Engage Employees For Better Healthcare Decisions & Behaviors

Supporting employee health & wellbeing can be more difficult than it sounds…

  • Utilization rates can be very low. The HR budget allocates a large proportion to health & wellness components such as an EAP or vitual health consultation services. However, staff often don’t the benefits enough to justify the large expense. On the other hand, if you get rid of the wellness programs, you’ll have staff running off to any one of the competitors’ vacancies down the virtual road.
  • It’s hard to get the message through. You’ve run general wellness promotions and communications campaigns. Such promotions are usually one-way communication feauturing online Town Hall meetings, promotional posters on the walls, talking points for team meetings, and similar. Unfortunately, it’s all one-way and the message rarely really sinks in, especially since covid ushered in a much more dispersed, hybrid workforce.
  • Employers try launching such as ‘walking challenges” and other activities but they tend to only skim the surface and don’t have much lasting effect.
  • Some people don’t stick to their treatment plans which affect workforce attendance, staffing plans, and claims rates. It’s hard to get through to some of these people to take more preventive action.

I recently discovered a very cool solution to these problems . . .

It was a pleasure to be joined on the A Better HR Business show by Tom Chamberlain, Founder & CEO of EdLogics, a gamified employee health literacy platform.

Workforce Health Literacy Challenge – Starts October 17th, 2022

Before we get into the EdLogics platform itself, check out the upcoming EdLogics Workforce Health Literacy Challenge – it’s going to be a lot of fun!

For the past few years, HR professionals everywhere have been at the center of the storm, dealing with a global pandemic, lockdowns and transitions back to the office, rising costs, the Great Resignation, and now the Quiet Quitters. 

It’s been a tough time for HR pros like you. But now, it’s finally time to have a little fun. 

We’re talking cool games, cash prizes, and even a little healthy competition along the way.

And the best part? You’ll be learning about an important topic and helping your organization, all at once.

Join thousands of HR experts across the US in the EdLogics Workforce Health Literacy Challenge. You’ll discover an exciting new way to help your employees improve their health literacy — and at the same time, increase awareness and the appropriate use of your company’s benefit programs. Plus, you may even win some cash!

The Challenge starts on October 17th at 8 am ET. Register for free now!

Click here: https://www.edlogics.com/hr-challenge/.

Tom Chamberlain

About Tom Chamberlain

Tom is the Founder and CEO of EdLogics, a digital health communications company dedicated to transforming the way people learn about health.

Tom has more than thirty years of experience designing innovative educational programs and population health initiatives for the healthcare industry.

Leveraging his experience building innovative healthcare organizations from startup to maturity, Tom brings a wealth of knowledge and insight to the development of highly effective consumer engagement solutions designed to change consumer behavior and improve healthcare outcomes. 

About EdLogics

EdLogics improves the lives of people by engaging and motivating them to learn about important health issues and become better healthcare decision-makers. Through interactive health games, multimedia educational programs, innovative gamification strategies, and rewards for educational achievement, The EdLogics Platform™ makes learning fun and engaging, improves health literacy, measures learning comprehension, and transforms the way consumers learn about health.

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Mark Gray On Innovating With A Flexible Workforce And Automation Expertise (Invisible Technologies)

I was delighted to be joined on the A Better HR Business show by Mark Gray, Head of Hiring at Invisible Technologies, an outsourcing and automation alternative that provides custom operations support to scaling SMBs.

Mark Gray

Mark Gray is the Head of Hiring at Invisible Technologies. He brings 13 years of experience within the talent acquisition field and has led the scaling of multiple start-ups across the globe. He is currently conducting research on the deployability of observed personality traits and their utility in predicting future job performance through the use of AI. His work has been mentioned in various articles and podcasts including (but not limited to) MIT Review, Scientific American, IDA’s Workflow Podcast.

Invisible Technologies is a business process automation platform that automates repetitive digital work by managing and outsourcing recurring tasks to human agents.

Invisible is introducing a new way to get work done. The company brings a digital assistant together with a real human workforce, enabling people to automate and outsource nearly any task. All of your work is coordinated on a digital assembly line where they design and automate the processes, check the work, and return the task completed.

In a wide-ranging discussion, Mark and I talked about:

  • The partnership and values on which Invisible Technologies was built
  • How to identify the hidden streams of talent, beyond the CV
  • How to increase the team’s productivity and autonomy at the same time
  • Using robotic process automation on codified processes or parts of processes to lower the client’s costs
  • How Invisible is going to affect the future of work
  • Invisible’s strategy for sales and growth
  • And much more!
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