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I was delighted to be joined on the A Better HR Business show by Don Phin, HR entrepreneur, speaker, author, and mental fitness coach for executives.

Don Phin has been a California employment practices attorney since 1983. He litigated cases for 17 years, figured out how ridiculous it all was, and decided to help employees and companies avoid destructive dramas.

In 2002 Don built HR That Works which he sold to ThinkHR in 2014 (and ThinkHR became part of Mineral recently). After two years as a VP on the ThinkHR executive team, Don left as planned to begin his newest work on his most recent program, Great HR.

Don has written 6 books on the workplace, created dozens of training programs, and presented to hundreds of CEO, HR, and insurance groups. His goal is to help companies build powerful employment relationships that grow careers and the bottom line.

His book, ‘The 40/40 Solution: Mastering Emotional Energy in Leadership and Sales’ is the solution to ending painful and destructive dramas, whether in the boardroom, in coaching sessions, sales meetings, at home, or in conversations with yourself. Unlike most emotional intelligence books that focus on thinking your way through emotional problems, this book helps you learn how to feel your way through them. So that you can feel good about yourself afterward.

Don has created 10 courses for LinkedIn Learning (his programs there have had around 1 million views so far). He recently finished recording and producing the LinkedIn Learning program on Transferable Skills. LinkedIn has asked him to do a new program about Building a Skills-Based Organization.

In a wide-ranging discussion, Don and I talked about:

• Transitioning from law attorney to the HR world.
• Don has presented over 600 times -two-thirds of which have been to Vistage CEO groups – this has created a unique opportunity to understand the needs & wants of top leaders.
• How to run an HR hotline with 3500 clients by yourself!
• The decision to sell your business and move on.
• Using white labeling to add extra value through your consulting service.
• Don’s book, ‘The 40/40 Solution – Mastering Emotional Energy in Leadership and Sales’.
• How the LinkedIn learning programs started.
• And much more!

Thanks, Don!

I was delighted to be joined on the A Better HR Business show by Jeremy Pollack, Ph.D., CEO of Pollack Peacebuilding Systems, and Founder of Peaceful Leaders Academy.

Jeremy is a social psychologist focusing on peace and conflict psychology. As a researcher, he studies cognitive, behavioral, and cultural patterns that tend to lead people into conflicts or into peace. He also studies how leaders play a role in creating systems of peace or conflict. He is further interested in the neuropsychological components of threat and fear and how acute stress responses (fight-flight) impact people’s capacities for optimal functioning, especially in social environments.

Pollack Peacebuilding Systems provides workplace conflict transformation services, including conflict analysis, peacebuilding interventions, coaching, training, and various other methodologies to help create more peaceful and productive organizational cultures.

“What we do is mitigate those risks, increase efficiency, and decrease the stress. We do this by teaching leaders and employees how to communicate more effectively and rebuild mutual trust, through coaching, training, and conflict resolution services that we call peacemaking. In fact, we’ve helped dozens of companies, large and small, in all varieties of industries around the world, resolve conflicts and foster greater peace. Pollack Peacebuilding Systems is not your average conflict resolution consulting firm. We are a complete 360-degree peace generator empowering organizations toward positive change through transformative peace processes.“

In a wide-ranging discussion, Jeremy and I talked about:

• The most common and the most difficult workplace conflict situations that Pollack Peacebuilding typically deals with
• The different approaches, techniques, and tools used for conflict resolution
• What Pollack Peacebuilding is doing and whom does it help?
• How to measure the business benefit?
• Training and certifications for teams and companies
• And much more!

Thanks, Jeremy!