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Lessons For Your HR Business From Gordon Ramsey’s Kitchen Nightmares

In this podcast episode (see the video version on the Get More HR Clients website), Ben shares how, on a flight recently, he watched an episode of ‘Ramsay’s Kitchen Nightmares’, a formulaic but highly successful reality TV series in which world-renowned chef Gordon Ramsay visits struggling restaurants to help them succeed.

Ben explains Ramsey’s business turnaround formula and the lessons we can learn when running an HR-related business.

(By ‘HR’ we mean Generalist HR, Recruitment, Learning & Development, Employment Law, Compensation & Benefits, Diversity & Inclusion, Employee Engagement, etc).

While you’re here, check out the HR Business Accelerator . . .

The HR Business Accelerator helps people who run their own businesses in the broad ‘HR’ field and helps people who are getting ready to start their own HR business.

We’ve helped hundreds of HR consultants around the world to grow their own successful businesses – the HR Business Accelerator will help you too.

Check out:


Want to launch your own consulting business in the broad Human Resources sector? Check out: for resources.


The A Better HR Business podcast looks at how consultants and tech firms in the broad Human Resources field grow their businesses; and how they help employers get the best out of their people.

Supporting Women With AI – Carolyn Shepherd – Founder and Mentor at Emmeline.AI

In a recent episode of the A Better HR Business show, Ben spoke with Carolyn Shepherd, Founder and Mentor at Emmeline.AI, a personalised helpline dedicated to helping women understand and utilise Generative AI.

Carolyn Shepherd

Carolyn is a versatile HR professional with over 20 years of strategic and operational experience, specializing in GenAI applications, learning and development, and change management.

She collaborates with women in senior leadership roles, guiding them to harness Generative AI to enhance productivity, foster innovation, and dispel concerns about being left behind in the evolving landscape of the Fourth Industrial Revolution.

Her portfolio includes:

  • Implementing female executive GenAI mentoring programmes
  • Conducting GenAI transformation kickstarter sessions for female managers
  • Facilitating group GenAI upskilling workshops for female teams
  • Providing outplacement support for women impacted by AI Job displacement.

In a wide-ranging discussion, Carolyn and Ben talk about:

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Helping Private Equity & Venture Capital Firms Monetize Businesses Through Human Capital & Fractional CHRO Services – with Joe Kitson

In a recent episode of A Better HR Business show, Ben spoke with Joe Kitson, Founder & CEO of Kitson Human Capital Solutions, an HR consulting firm specializing in growing businesses, activating culture, and enhancing people systems.

Joe Kitson

Kitson Human Capital Solutions is an Indianapolis-based HR consulting firm with national and international experience. Its expertise includes talent management, cultural alignment, talent acquisition, people operations, executive, and fractional executive HR support.

Kitson Human Capital Solutions specializes in providing pivotal human capital solutions to private equity, venture capital, and other investor-backed companies seeking exponential growth through people management excellence.

In the discussion, Joe sheds light on the challenges faced during company mergers and acquisitions and discusses the crucial role of integrating cultures and managing talent for long-term success.

Joe also explains how fractional CHRO services can benefit companies, and delves into his approach for helping companies put strategic HR management into action.

In a wide-ranging discussion, Joe and Ben talk about:

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The Transformative Power of Improv Techniques in HR Development with Suzanne Lucas, Evil HR Lady

In a recent episode of A Better HR Business show, Ben spoke with Suzanne Lucas, wonderfully also known as the Evil HR Lady, a passionate HR expert based in Switzerland.

Having departed the corporate realm, Suzanne now dedicates herself to guiding individuals and organizations in optimizing their Human Resources departments. She seamlessly blends established methodologies with creative thinking and humor, employing improv comedy as a unique tool for fostering leadership development.

Suzanne Lucas

Suzanne’s insightful articles have found a home in prestigious publications such as CBS News, Inc. Magazine, Reader’s Digest, and various other platforms. Recognized as a leading influencer in HR, you can explore her extensive archives at or delve into her Tedx Talk titled “Forget Talent and Get to Work.”

Suzanne advocates for using improv techniques in HR training and development, making learning fun and interactive. Incorporating principles of improv helps build HR skills and flexibility in dealing with unexpected situations. Laughter enhances learning, and participation in activities forces people to think and come up with solutions.

Suzanne has created a thriving Facebook group called “Evil HR Lady” with over 32,000 HR members. The group focuses on becoming the best HR community on the internet, with strict moderation to maintain high-quality discussions and support for day-to-day HR problems.

Check out the HR Business Planning Workbook and the HR Business Booster Bundle.

Suzanne’s journey from corporate HR to freelance writing and consulting exemplifies the power of following your passion and building a successful career around it. Her experience as an expatriate and her transition to consulting while being a stay-at-home mom is truly inspirational.

In this episode, Suzanne shared her passion for HR and the challenges that professionals face, particularly in smaller companies with limited resources. Touching on her own career journey, she discussed her transition from freelance HR writing to speaking engagements and training, emphasizing the value of hands-on experience and understanding day-to-day HR issues.

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Keynote Speaking, Training, and Consulting for Inclusive Leadership and Communication – with Shola Kaye

In a recent episode of A Better HR Business show, Ben spoke with Shola Kaye, an award-winning communication, empathy, compassionate & inclusive leadership international TEDx & keynote speaker and trainer.

Shola Kaye

Shola, a multi-award-winning speaker, brings a wealth of expertise in empathetic communication, leadership, and Diversity, Equity, and Inclusion (DEI). With a background in high-pressure industries like investment banking and IT management consulting, Shola understands the challenges of making an impact without confidence and effective communication skills.

Having overcome her struggles as a non-naturally gifted communicator, Shola has become an internationally recognized speaker, delivering powerful presentations for clients like American Express and The United Nations. Featured in prestigious publications, she is committed to creating happier, more engaged, and equitable workplaces.

Shola’s personal experiences of feeling marginalized at work drive her mission to help individuals unleash their brilliance. Through keynotes, masterclasses, and collaborations with leadership teams, she fosters environments where everyone can contribute fully. Shola’s TEDx talk further explores the importance of inclusivity in the workplace.

Beyond her impactful keynotes, Shola extends her influence through training and coaching, working with a team of expert associates. Her approach aims to eliminate barriers, encouraging individuals to share their brilliance and contribute to workplace cultures that thrive on diversity and innovation.

In this episode, Shola shared her insights into the challenges and issues faced by organizations in different countries. Shola discussed the importance of inclusive leadership, outlined her approach to delivering services, and shed light on the types of organizations that seek her expertise.

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Growing Express Employment Professionals Vancouver – Improving The Hiring Process – with Brent Pollington

In the most recent episode of A Better HR Business show, Ben spoke with Brent Pollington, Owner of Express Employment Professionals Vancouver, BC, a leading staffing provider helping job seekers find work with a wide variety of local businesses.

Brent Pollington and his partner, Lorne MacInnes, established Express Employment Professionals – Vancouver Downtown in 2016. Brent, drawing from diverse work experiences, discovered that the most fulfilling aspect of being an Express owner lies in the ability to assist others. He consistently supports his team, ensuring they have the necessary tools to address challenges faced by job seekers and clients.

Brent Pollington

Service-oriented by nature, Brent approaches challenges with a helpful and selfless attitude, whether assisting clients with staffing and HR issues or helping associates secure positions with reputable companies.

Express Employment Vancouver is the natural choice for Vancouver businesses. They provide top employers with high-quality candidates through a straightforward process. The mission of Express Employment is to assist businesses in finding exceptional individuals and help job seekers discover companies that recognize and value their contributions. Express Employment understands that each business has distinct staffing needs, offering a range of flexible solutions to meet those requirements, including:

Permanent Placements: Assisting employers in finding suitable candidates for full-time, long-term positions.

Evaluation Hires: Aiding businesses in assessing candidates’ skills and qualifications before committing to permanent hiring decisions.

Temporary Placements: Supporting employers in filling short-term or seasonal staffing needs with qualified candidates.

Express Employment believes in cultivating enduring partnerships with clients, prioritizing relationships over transactions. As a grass-roots boutique agency, they are invested in long-term collaborations while being supported by a multi-billion-dollar international corporate giant. The experienced team of recruiters is dedicated to comprehending each business’s unique needs, offering market insights, and conducting wage reviews to facilitate informed hiring decisions.

In this episode, Brent shares his extensive experience and offers valuable advice on improving the attraction and retention processes for companies in Vancouver.

Business growth tips from the episode:

  • Offering free initial coaching sessions to potential clients can lead to long-term business relationships, as demonstrated by Brent’s success in generating just under $20,000 in advisory services this year.
  • Emphasizing company culture and mission in job postings is crucial to attracting top talent, as highlighted through Brent’s innovative use of AI technology in creating effective job descriptions and marketing strategies.
  • Providing value to potential clients without expecting immediate returns can lead to building trust and establishing a strong foundation for future collaboration, as emphasized by Brent’s approach to lead generation and nurturing.
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Growing The HR Big Meet and The HR Club – Empowering Women In HR – with Emma Djemil

In the most recent episode of A Better HR Business show, Ben spoke with Emma Djemil, founder of Be Unstoppable and the HR Club – the career development network for women in HR. Emma’s life mission is to empower women in HR, enabling them to recognize their inherent magic and leverage their strengths to transform work into a positive and fulfilling aspect of their lives.

Emma Djemil

Emma created The HR Big Meet to provide a unique and energizing experience for HR professionals. With a focus on empowering women in HR, the event aims to connect, inspire, and elevate everyone who attends. Plus, get ready to elevate your credibility by running effective events with Emma’s take on the benefits and challenges of hosting in-person events.

Emma didn’t stop at organizing events.

Be Unstoppable is Emma’s offering to provide HR professionals with the support and resources they need to cope with the challenges of the profession. Whether it’s 1-to-1 coaching or joining the HR club membership, Emma has carved out a space for professionals to find their most powerful, resourced, and unstoppable selves.

In this episode, Emma reveals her journey from disillusionment in traditional HR to launching services that address the holistic well-being of HR professionals. She shares insights on why it’s crucial to be authentic with your offerings, creating a community of like-minded individuals and her plans for the next HR Big Meet.

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Helping Employers To Use AI Responsibly In HR – with Bob Pulver from Cognitive Path

In the most recent episode of A Better HR Business show, Ben spoke with Bob Pulver, Principal and Founder of Cognitive Path, an advisory firm that specializes in helping businesses leverage responsible and compliant AI in their HR software.

Bob Pulver is a seasoned transformation leader and strategist renowned for challenging conventions and solving complex enterprise problems. With a rich background in assisting organizations such as IBM and NBCUniversal, he excels in merging emerging technologies and collective intelligence to propel the evolution of work.

Bob Pulver

Transitioning to the startup realm, Bob has become a talent technology leader, strategic advisor, and HR technology industry analyst, leveraging his diverse expertise across people, processes, data, and technology. His reputation as an empathetic communicator and trusted advisor underscores his ability to convey the value and impact of systemic change, making him a catalyst for innovation and operational optimization.

With 25 years of experience in high-tech and media industries, Bob offers independent expertise to businesses of all sizes through Cognitive Path.

Specializing in optimizing human potential through technologies like automation and AI, they provide comprehensive client services, including gap analysis, project planning, and clear communication of expectations. For talent technology vendors, Cognitive Path offers insights into target markets, user experience, content marketing, and tailored services.

Bob is here to shed light on the importance of compliant AI in HR software and how Cognitive Path is helping employers navigate this rapidly evolving landscape. With new legislation emerging globally, it is crucial for businesses to understand how to use data and technology responsibly and ethically. Bob provides valuable insights on anti-bias legislation and how it impacts HR practices. He also discusses Cognitive Path’s role as an advisory firm and auditor, helping organizations select the right HR technology and ensuring compliance with legislation.

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How To Achieve Person-Market Fit For You And Your HR Business – with Vessy Tasheva

In the most recent episode of A Better HR Business show, Ben spoke with Vessy Tasheva, CEO of, a global DEIB and Mental Health consultancy, about the concept of person-market fit and its impact on the evolution of an HR business.

Vessy Tasheva is a prominent figure in the field of Diversity, Equity, Inclusion & Belonging (DEI&B). As the founder of, her consultancy engages with clients worldwide, particularly focusing on fast-growing tech companies in FinTech, gaming, cybersecurity, and eCommerce, primarily those 2-4 years pre-IPO.

Vessy Tasheva

Vessy has garnered recognition for her impactful work, receiving accolades such as being featured in the Top 30 Diversity & Inclusion Leaders You Must Follow in 2022 by LeadersHum. In 2021, her company was listed in the Top 10 of Emerging Diversity & Inclusion Companies in Europe by Manage HR Magazine and she was personally recognized as one of the Top 50 D&I Influencers globally by Onalytica. Her influence extends to 2020, when she was named one of the UK’s most influential D&I leaders by Hive Learning, and 2019, recognized as one of the most influential D&I Leaders globally.

Beyond her professional endeavors, Vessy is an angel investor in digital health and mental health. She actively contributes to societal change as an Advisory Board Member of Deystvie, an organization dedicated to impacting the lives of LGBTI people in Bulgaria, and serves as a Diversity & Inclusion Board Member of Positive Luxury, working towards a sustainable future for the luxury industry.

In November 2022, Vessy launched a video course on Inclusive Leadership on the SocialTalent learning platform, achieving the remarkable feat of ranking #2 in the Most Watched courses with an impressive NPS of 87. Prior to her entrepreneurial venture, Vessy accumulated 11 years of experience, notably serving as the Chief Strategy Officer of a talent tech startup and holding various roles across product, marketing, and culture in companies ranging from 4 to 800 employees.

In this episode, Vessy shared her insights on the importance of aligning personal purpose with your business’s market fit. She discussed how her journey from launching the business to its evolution over the years centered on understanding the human element within the diversity, inclusion, and belonging space. Her exploration led her to focus on developing trust-driven inclusive leadership, self-trust, and interpersonal trust, eventually incorporating psychoanalytic principles to foster a healthier workplace environment.

Moreover, Vessy’s unconventional approaches to marketing and the expansion of her business were equally enlightening. From prioritizing community building, thought leadership, and producing detailed reports to venturing into complementary side projects and promising angel investment, Vessy exemplifies the significance of aligning personal strengths and passions with business strategies.

Vessy also shared valuable advice, emphasizing the importance of active listening and authentic conversations in tailoring your HR business to your market and personal strengths. They shed light on how to obtain genuine feedback without falling into the “mom test” trap and recognizing the crucial timing for innovation and adaptation within the constantly evolving landscape.

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Growing Alaant Workforce Solutions – with Tom Schin

In the most recent episode of A Better HR Business show, Ben spoke with Tom Schin, Director, Talent Acquisition & Workforce Services at Alaant Workforce Solutions, a premier agency offering staffing, recruiting, and consulting services.

Tom Schin

Tom is a highly regarded figure in the Capital Region’s recruitment industry since 2005, with extensive experience spanning businesses of all sizes and various specialty sectors. In his role, Tom oversees Alaant’s Talent Acquisition Partnerships (TAPs), offering flexible staffing solutions that optimize recruiting efforts and drive cost savings.

Additionally, he leads Alaant’s recruitment consulting services, where he assembles a team of experts to aid employers with both strategic and tactical support, enhancing their hiring processes. Tom’s 15+ years in the recruitment industry, along with his emphasis on relationship building and leadership, have empowered businesses across diverse sectors to make effective workforce placements. Furthermore, he actively contributes to various professional organizations and holds a CultureTalk Certified Partner certification.

In a wide-ranging discussion, Tom and Ben talked about:

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The Two Things You Must Do If You Want To Start & Grow A Successful HR Business

There are two things you absolutely must do if you want to start and grow your own successful HR business . . .

(By ‘HR’ we mean Generalist HR, Recruitment, Learning & Development, Employment Law, Compensation & Benefits, Diversity & Inclusion, Employee Engagement, etc).

Obviously, to really understand what those two things are, we need to venture into the Australian outback . . .

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What Is The HR Business Accelerator?

The HR Business Accelerator is for people running their own businesses in the broad ‘HR’ field and for people who are getting ready to start their own HR business.

FYI: For us, the ‘HR’ includes Generalist HR, Recruitment, L & D, Employment Law, Comp & Benefits, D & I, Employee Engagement, etc.

We’ve helped hundreds of HR consultants and HR software companies around the world to grow successful businesses – the HR Business Accelerator will help you too.

To learn more, watch the summary video, or to join the HR Business Accelerator now, click the relevant link below . . .

GROW AN EXISTING BUSINESS: You already run your own HR solo or small business.  

START A NEW BUSINESS: You are planning to start your own HR business

HR TECH & MID-SIZED CONSULTANCIES: If you run an HR Tech company or a mid-sized consulting firm, check out this page.

Video: What Is The HR Business Accelerator and How It Can Help You Grow (or Start) Your HR Business?

To learn more or to join, click the appropriate link below . . .

GROW AN EXISTING BUSINESS: You already run your own HR solo or small business.  

START A NEW BUSINESS: You are planning to start your own HR business

HR TECH & MID-SIZED CONSULTANCIES: If you run an HR Tech company or a mid-sized consulting firm, please check the website menu above or visit this page to see our services designed for you.

How To Start An HR Consulting Business In 2024 – Six Steps To Successfully Launch Your New Independent HR Consultancy

Wondering how to start an HR consulting business in 2024?

Yes, there’s a lot to consider but there’s a lot to be optimistic about too.

Now that the world has moved to hybrid work, there is a global market for new start-up HR consultancies to help employers get the best out of their workforce.

There is plenty of potential business out there in all aspects of HR consulting, including starting a generalist HR consulting business, recruitment business, leadership development consultancy, employee engagement consultancy, Diversity & Inclusion business, training, learning & development, employment law, and so on.

Below are 6 steps to guide you as you think about how to start your own Human Resources consulting business.

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Growing A Workplace Leadership Consultancy – with Paul Falcone

Ben was delighted to be joined on the A Better HR Business show by Paul Falcone, a renowned expert on effective hiring, performance management, and leadership development, specializing in helping companies build higher-performing leadership teams.

Paul Falcone

Paul spent the last three decades in human resources executive roles at organizations including Nickelodeon, Paramount Pictures, NBCUniversal, Time Warner, and City of Hope Cancer Center Hospital. He is also a bestselling HarperCollins Leadership, SHRM, and American Management Association author and long-term contributor to HR Magazine.

Now, Paul is working directly with organizations of all sizes to help them build effective leadership and management teams. His personalized solutions let you build your ideal customized program, from one-time keynote speeches and webinars to ongoing coaching and training for individuals and teams.

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