I was delighted to be joined on the A Better HR Business show by my old friend and business colleague, Mandy Withers, Founder & Director of Talk HR Club, a support community for independent HR consultants in the UK.
In the past, Mandy had run HR forum groups and it was clear from the HR professionals that attended that they often felt isolated and they really looked forward to attending the monthly workshops.
The TalkHR Club provides a safe environment for fostering personal and professional growth and development.
In a wide-ranging discussion, Mandy and I talked about:
CommReady is an interactive and confidential conversation prep tool.
CommReady combines theories of negotiation and mediation with elements of the “Atlas of Emotions” methodology. CommReady app is an on-hand companion which helps remove the noise from a distressing situation.
Chen’s professional background is in biotechnology engineering, but a Negotiation and Dispute Resolution course from Harvard Law School gave her the idea to create CommReady and turned her into an entrepreneur.
Robin offers intermediate services between temporary employment agencies and people looking for a job with a living space.
During his Master’s studies in International Business in 2007, Johan established Robin: the first Lithuanian agency that recruits Lithuanian staff for Dutch employment agencies.
14 years later, Robin has built up a database with over 220,000 candidates and recruited over 20,000 candidates from Lithuania, Latvia, Portugal, Poland, Spain, Romania, Slovakia, and Hungary for the Dutch employment market.
In a wide-ranging discussion, Johan and I talked about:
How and why did he start Robin? (And the struggles before it became the global business it is today).
What does Robin do and who does it help?
How Robin attracts new employee and employer clients? Any tips for others?
Johan’s excellent approach to the art of management and delegation.
Johan’s advice when it comes to growing a successful HR business.
What does the future hold for HR and the world of work and what should listeners do about it?
I was delighted to be joined on the A Better HR Business show by Emma Del Torto, Managing Director of the very successful HR consultancy based in Wales in the UK, Effective HRM.
Originally from London, Emma moved to Wales to attend law school at Cardiff University in 1993 before qualifying as a solicitor in 1998, specialising in employment law. She also holds a Master’s degree in employment law.
With over 20 years’ experience in employment law and HR, Emma established Effective HRM in 2011 with a mission of becoming the UK’s most cost-effective, personable and valuable HR service. 10 years on, she still feels passionately about her vision of creating a nation full of positive, proactive and empowered employers.
Straight talking, pragmatic and a great team player, Emma focusses on delivering expert legal advice, combined with the preventative good practice of HR management and commercial realism. She’s particularly talented at getting to grips with complex issues quickly and resolving problems with a collaborative and solution focussed approach.
In a wide-ranging discussion, Emma and I talked about:
[00:01:38] – Emma’s background.
[00:02:26] – Why did Emma start Effective HRM all those (10) years ago?
[00:05:14] – The book that changed the game for Emma.
[00:08:43] – A brilliant way for any consultant to get started (with thanks to Emma’s former employer)
[00:11:57] – Celebrating 10 years in business & the types of clients.
[00:13:41] – Emma’s mission to make herself redundant at every stage.
[00:16:35] – What is Emma’s role as Managing Director?
[00:17:52] – Effect HRM buys another consultancy.
[00:19:37] – Effective HRM’s different products & service offerings.
[00:21:47] – The classic staff handbook service.
[00:23:18] – Additional service offerings after an employee handbook.
[00:24:05] – Going remote for HR consulting services.
[00:25:21] – The importance of retainer clients.
[00:26:29] – With this, you don’t have a business to sell.
[00:27:30] – Want to sell your HR consultancy? (NOTE: Emma is looking for more HR businesses to buy).
[00:27:39] – Structuring retainers and agreements (including a possible difference between men and women).
[00:30:11] – Emma’s advice on acquiring new clients and growing a successful HR business.
[00:32:12] – What does the future hold for HR and the world of work?
[00:33:17] – HR should aim for a seat on the Board
[00:34:03] – Looking back, the advice Emma would give herself when first starting her business.
Penny Morgan is the Founder and CEO of Care Free HR Solutions and she helps organizations leverage HR technology to increase process efficiencies throughout the entire employee life cycle and to move HR from a tactical to a strategic business partner.
Rachel Barker recently stepped-up her HR consulting business to the next level and I really love the way she’s gone about it.
Rachel helps leaders in the performing arts to successfully manage their people and create better organisations.
During the course of our discussion, I asked Rachel:
Tell us a little about your background and led you to launch your own consulting business? How did it feel?
What consulting kind of consulting services do you provide and to whom?
Most people who are employed in some sort of HR-related role, when they decide to start their own consultancy they go very broad and very generic. I love the fact that you’ve decided to focus on a particular niche. Why did you choose a narrow area and was it a big or scary decision?
What’s your advice to other consultants who are trying to find their niche or focus point?
What are your plans for getting new clients?
What do you see coming down the road for HR and the world of work and how should listeners get prepared for these changes?
One of my favourite aspects of working in HR is the opportunity to observe. You’re often in a unique position to stand back and see what’s going on within an organisation and then help drive change to take things forward.
My guest on this podcast episode is one of the best observers and leadership change experts around.
Greg Kinnaird is an expert consultant, facilitator, and author whose business, Corporate Learning Solutions, partners with organisations throughout South-East Asia, South Africa, United Arab Emirates, and Europe to help develop their high potential leaders.